IUPUC announced today that Alex Patterson was named “Employee of the Quarter” for Q1, 2020. Since the beginning of 2016 IUPUC has recognized an employee each quarter for contributions made during the previous three months that go above and beyond regular work responsibilities.
Patterson began working at IUPUC January 7, 2019, and after his first full year here, he has already made a significant impact on his peers with outstanding work and friendly attitude. “Whenever I contact Alex, he answers directly, offers assistance, and easily resolves the issue no matter how complicated,” said Yolanda Taylor from the office of Human Resources. “Even when I work remotely, he has assisted me when I wasn’t able to get technical assistance from other campuses.”
Patterson was born in Carmel, Indiana and currently resides in Bloomington. Before coming to IUPUC, Alex was a Computer Information Technology major at Ivy Tech Community College, where he received the Dean’s List award on numerous occasions. After college Alex worked at Center Grove Community School Corporation as an IT Technician.
Patterson’s first year at IUPUC was a great year for him. He describes his collogues as welcoming and accepting, and he appreciates the sense of community that IUPUC has. Alex also says the transition from technician to management work was a nice change as well.
One aspect of the job Alex takes very seriously is customer service, saying “It is probably, in my opinion, the most important thing about my role here. And it’s nice to know that my constituents appreciate the effort that I put in to making sure that we have good customer service within our IT department.”
“Receiving the award was a nice way to be recognized” said Alex. While he is not one who feels the need to be told that he is a good employee, Alex is happy to hear that his hard work and effort in customer service is recognized. “I’m just happy to come in when I’m supposed to come in, leave when I’m supposed to leave, and get my job done.”
Outside of IUPUC, Alex is an active member in the table-top community in Bloomington, where in his free time he plays Dungeons and Dragons and other various board games.
Yolanda sums up why Alex is important to IUPUC, and why he is so qualified for this award: “Alex has been a tremendous help with assisting me with my technical challenges while working on both the IUPUC and IUPUI campuses. He has great customer service and always has a pleasant and approachable attitude.”
Director of IT, Buzz Clore, has this to say about Alex. “Alex is deserving of this award. He shows exemplary customer service, and on his first day before logging into the computer, he was busy assisting a faculty member who needed help.”